Error 85010004 – Active Sync

As a favor to professors and lawyers everywhere, let me know, or post a comment if you have encountered this problem over the last couple days.

To update a Windows Mobile 5.0 device (like my Motorola Q from Verizon) with the Daylight Savings Time patch from Microsoft, you had to download ActiveSync 4.5.  If (a) you downloaded ActiveSync 4.5 and installed it on your device, and (b) you sync the device through Microsoft Outlook 2003 to a Microsoft Exchange Server (i.e., where many large institutions like universities and law firms keep all your data), you find that you can no longer sync your calendar, contacts, etc. between the two.

I just spent ninety minutes over at the tech support center trying to make it work, all to find, I think, that this is a problem with the university’s program and not my device.   But I’m willing to do anything to help the IT people in exchange for the joy they have brought to my life on so many occasions.

[Jeff Lipshaw]